Shipping policy

Processing Time

All items are handmade. Please allow [X–X business days] for order processing before shipment. Processing times may vary based on order volume and the nature of the item.

You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Delivery times are estimates only and begin once your order has shipped. We are not responsible for delays caused by the shipping carrier, weather, customs, or other factors outside our control.

Domestic & International Shipping

We currently ship to [list countries or “the United States only”].

For international orders:

Buyers are responsible for any customs duties, taxes, or import fees

Delivery times may vary due to customs processing

Incorrect Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

If an order is returned to us due to an incorrect or incomplete address, the buyer is responsible for any additional shipping costs.

Lost or Delayed Packages

Once an order has been shipped and marked as delivered by the carrier, we are not responsible for lost, stolen, or delayed packages.

If your package appears lost or delayed, please contact the shipping carrier directly using the provided tracking information.

Damaged Items

If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage and packaging so we can review the issue.

Order Changes & Cancellations

Orders cannot be modified or canceled once they have been processed or shipped.